Jang, Jichul
44  results:
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1

Service improvisation as a double-edged sword:

Oh, Hyunghwa ; Jang, Jichul
International Journal of Hospitality Management.  108 (2023)  - p. 103367 , 2023
 
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4

Does photo presentation matter for increasing booking inten..:

Lim, Juhwan ; Jang, Jichul
Journal of Hospitality Marketing & Management.  31 (2022)  8 - p. 1009-1025 , 2022
 
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5

The Impact of Employees' Perceived Customer Citizenship Beh..:

Kim, Misun (Sunny) ; Jang, Jichul
International Journal of Hospitality & Tourism Administration.  24 (2022)  4 - p. 669-694 , 2022
 
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6

Frontline employees' emotional labor toward their co-worker..:

Kang, Juhyun ; Jang, Jichul
International Journal of Hospitality Management.  102 (2022)  - p. 103130 , 2022
 
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7

The effect of physical environment of the employee break ro..:

Kim, Misun (Sunny) ; Jang, Jichul
Journal of Human Resources in Hospitality & Tourism.  21 (2022)  2 - p. 175-196 , 2022
 
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8

Green Practices with Reusable Drinkware at Music and Sporti..:

Sisson, Annamarie ; Grisamore, Amber ; Jang, Jichul
Journal of Hospitality & Tourism Education.  33 (2020)  1 - p. 1-13 , 2020
 
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9

Can employee workplace mindfulness counteract the indirect ..:

Jang, Jichul ; Jo, WooMi ; Kim, Jinok Susanna
Journal of Hospitality Marketing & Management.  29 (2020)  7 - p. 812-829 , 2020
 
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10

Fostering service-oriented organizational citizenship behav..:

Kang, Juhyun ; Jang, Jichul
International Journal of Contemporary Hospitality Management.  31 (2019)  9 - p. 3567-3582 , 2019
 
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11

The role of team-member exchange: Restaurant servers' emoti..:

Oh, Hyunghwa ; Jang, Jichul
Journal of Human Resources in Hospitality & Tourism.  19 (2019)  1 - p. 43-61 , 2019
 
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12

Creating innovation that drives authenticity:

Keiningham, Timothy Lee ; He, Zeya ; Hillebrand, Bas...
Journal of Service Management.  30 (2019)  3 - p. 369-391 , 2019
 
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13

What do employees perceive as hindrance or challenge stress..:

Kang, Juhyun ; Jang, Jichul
Journal of Human Resources in Hospitality & Tourism.  18 (2019)  3 - p. 299-322 , 2019
 
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14

Understanding the role of emotional intelligence and work s..:

Tao, Chen-Wei (Willie) ; Jang, Jichul ; Kwon, Junehee
Journal of Hospitality and Tourism Management.  41 (2019)  - p. 51-59 , 2019
 
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15

Why Do People Leave? a Study Of Nonsupervisory Restaurant E..:

Zhang, Wenhao ; Roberts, Kevin R. ; Jang, Jichul.
International Journal of Hospitality & Tourism Administration.  22 (2018)  1 - p. 45-63 , 2018
 
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