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Kingshott, Russel P.J.
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1

Navigating inter-cultural experiences [NICE] in B2B relatio..:

Kingshott, Russel P.J. ; Sharma, Piyush
Industrial Marketing Management.  , 2024
Link: https://doi.org/10.1016/..
 
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2

Religiosity and psychological contracts in Asian B2B servic..:

Kingshott, Russel P.J. ; Chung, Henry F.L. ; Putranta, Martinus Parnawa..
Industrial Marketing Management.  98 (2021)  - p. 138-148 , 2021
Link: https://doi.org/10.1016/..
 
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3

Dynamism and B2B firm performance: The dark and bright cont..:

Chung, Henry F.L. ; Kingshott, Russel P.J. ; MacDonald, Robyn V.G..
Journal of Business Research.  129 (2021)  - p. 250-259 , 2021
Link: https://doi.org/10.1016/..
 
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4

Made for each other? Psychological contracts and service br..:

Kingshott, Russel P.J. ; Gaur, Sanjaya Singh ; Sharma, Piyush..
Journal of Services Marketing.  35 (2020)  3 - p. 271-286 , 2020
Link: https://doi.org/10.1108/..
 
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5

Customer engagement and relationships in multi-actor servic..:

Sharma, Piyush ; Jain, Kokil ; Kingshott, Russel P.J..
Journal of Business Research.  121 (2020)  - p. 487-494 , 2020
Link: https://doi.org/10.1016/..
 
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6

Social and technical chains-of-effects in business-to-busin..:

Kingshott, Russel P.J. ; Sharma, Piyush ; Nair, Smitha Ravindranathan
European Journal of Marketing.  54 (2020)  6 - p. 1225-1246 , 2020
Link: https://doi.org/10.1108/..
 
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7

The impact of psychological contract breaches within east-w..:

Kingshott, Russel P.J. ; Sharma, Piyush ; Sima, Herbert.
Industrial Marketing Management.  89 (2020)  - p. 220-231 , 2020
Link: https://doi.org/10.1016/..
 
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8

Managing uncertainty during a global pandemic: An internati..:

Sharma, Piyush ; Leung, T.Y. ; Kingshott, Russel P.J...
Journal of Business Research.  116 (2020)  - p. 188-192 , 2020
Link: https://doi.org/10.1016/..
 
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9

Customer participation and service outcomes: mediating role..:

Asokan Ajitha, Aswathy ; Sharma, Piyush ; Kingshott, Russel P.J...
Journal of Services Marketing.  33 (2019)  1 - p. 16-30 , 2019
Link: https://doi.org/10.1108/..
 
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10

"Happy-performing managers" thesis: Testing the mediating r..:

Hosie, Peter ; Sharma, Piyush ; Kingshott, Russel P.J.
International Journal of Manpower.  40 (2019)  2 - p. 356-372 , 2019
Link: https://doi.org/10.1108/..
 
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11

Managing customer relationships in emerging markets: Focal ..:

Gaur, Sanjaya Singh ; Kingshott, Russel P.J. ; Sharma, Piyush
Journal of Service Theory and Practice.  29 (2019)  5/6 - p. 592-609 , 2019
Link: https://doi.org/10.1108/..
 
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12

Moderating effects of service separation on customer relati..:

Alhathal, Faisal T. ; Sharma, Piyush ; Kingshott, Russel P.J.
Journal of Service Theory and Practice.  29 (2019)  1 - p. 71-92 , 2019
Link: https://doi.org/10.1108/..
 
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13

Power, resource dependencies and capabilities in intercultu..:

Malik, Ashish ; Ngo, Liem Viet ; Kingshott, Russel P.J.
Journal of Services Marketing.  32 (2018)  5 - p. 629-642 , 2018
Link: https://doi.org/10.1108/..
 
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14

The impact of relational versus technological resources on ..:

Kingshott, Russel P.J. ; Sharma, Piyush ; Chung, Henry F.L.
Industrial Marketing Management.  72 (2018)  - p. 48-58 , 2018
Link: https://doi.org/10.1016/..
 
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15

Impact of frontline service employees' acculturation behavi..:

Gaur, Sanjaya Singh ; Sharma, Piyush ; Herjanto, Halimin.
Journal of Service Theory and Practice.  27 (2017)  6 - p. 1105-1121 , 2017
Link: https://doi.org/10.1108/..
 
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