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Lajante, Mathieu
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1

Can robots recover a service using interactional justice as..:

Lajante, Mathieu ; Remisch, David ; Dorofeev, Nikita
Service Business.  17 (2023)  1 - p. 315-357 , 2023
Link: https://doi.org/10.1007/..
 
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2

When interacting with a service robot is (not) satisfying: ..:

Lajante, Mathieu ; Tojib, Dewi ; Ho, TingHin (Ivan)
Computers in Human Behavior.  146 (2023)  - p. 107792 , 2023
Link: https://doi.org/10.1016/..
 
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3

Empathy training for service employees: A mixed-methods sys..:

Lajante, Mathieu ; Del Prete, Marzia ; Sasseville, Beatrice...
PLOS ONE.  18 (2023)  8 - p. e0289793 , 2023
Link: https://doi.org/10.1371/..
 
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4

Frontline Employees' Empathy in Service Recovery: a Systema..:

Lajante, Mathieu ; Remisch, David
Customer Needs and Solutions.  10 (2023)  1 - p. , 2023
Link: https://doi.org/10.1007/..
 
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5

Introducing the Concept of Brand Appropriation Through Opti..:

, In: Advances in National Brand and Private Label Marketing; Springer Proceedings in Business and Economics,
Lajante, Mathieu ; Ladhari, Riadh - p. 85-88 , 2022
Link: https://doi.org/10.1007/..
 
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6

Allons-nous vers une société plus responsable grâce à la pa..:

Trespeuch, Léo ; Robinot, Élisabeth ; Botti, Laurent...
Natures Sciences Sociétés.  29 (2021)  4 - p. 479-486 , 2021
Link: https://doi.org/10.1051/..
 
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7

Looking at Aesthetic Emotions in Advertising Research Throu..:

Lajante, Mathieu ; Droulers, Olivier ; Derbaix, Christian.
Frontiers in Psychology.  11 (2020)  - p. , 2020
Link: https://doi.org/10.3389/..
 
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8

Perspective: Why Organizational Researchers Should Consider..:

Lajante, Mathieu ; Lux, Gulliver
Frontiers in Psychology.  11 (2020)  - p. , 2020
Link: https://doi.org/10.3389/..
 
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9

Generation Y and online fashion shopping: Orientations and ..:

Ladhari, Riadh ; Gonthier, Jessica ; Lajante, Mathieu
Journal of Retailing and Consumer Services.  48 (2019)  - p. 113-121 , 2019
Link: https://doi.org/10.1016/..
 
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10

The promise and perils of the peripheral psychophysiology o..:

Lajante, Mathieu ; Ladhari, Riadh
Journal of Retailing and Consumer Services.  50 (2019)  - p. 305-313 , 2019
Link: https://doi.org/10.1016/..
 
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11

Augmented Empathic Capacity: An Integrative Framework for S..:

, In: Advances in National Brand and Private Label Marketing; Springer Proceedings in Business and Economics,
Lajante, Mathieu - p. 121-129 , 2019
Link: https://doi.org/10.1007/..
 
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12

How do smokers respond to pictorial and threatening tobacco..:

Lacoste-Badie, Sophie ; Gallopel-Morvan, Karine ; Lajante, Mathieu.
Journal of Consumer Marketing.  36 (2019)  4 - p. 461-471 , 2019
Link: https://doi.org/10.1108/..
 
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13

Ouvrons la boite noire des émotions pour comprendre le proc..:

Lajante, Mathieu ; Lux, Gulliver
Finance Contrôle Stratégie.  , 2018
Link: https://doi.org/10.4000/..
 
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14

The influence of threatening visual warnings on tobacco pac..:

Droulers, Olivier ; Gallopel-Morvan, Karine ; Lacoste-Badie, Sophie..
PLOS ONE.  12 (2017)  9 - p. e0184415 , 2017
Link: https://doi.org/10.1371/..
 
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15

Apport de la démarche neuroscientifique à la mesure des émo..:

Droulers, Olivier ; Lajante, Mathieu ; Lacoste-Badie, Sophie
Décisions Marketing.  , 2013
Link: https://www.jstor.org/st..
 
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