I agree that this site is using cookies. You can find further informations here.
X
Martín Díaz, Ana María
~ 4700  results:
Search for persons X
?
1

Perceived justice of service recovery strategies: Impact on..:

Vázquez‐Casielles, Rodolfo ; Suárez Álvarez, Leticia ; Díaz Martín, Ana Maria
Psychology & Marketing.  27 (2010)  5 - p. 487-509 , 2010
Link: https://doi.org/10.1002/..
 
?
2

Relationship Marketing and Information and Communication Te..:

Suárez Álvarez, Leticia ; Díaz Martín, Ana María ; Casielles, Rodolfo Vázquez
Journal of Travel Research.  45 (2007)  4 - p. 453-463 , 2007
Link: https://doi.org/10.1177/..
 
?
3

Analysis of the role of complaint management in the context..:

Álvarez, Leticia Suárez ; Casielles, Rodolfo Vázquez ; Martín, Ana María Díaz
Journal of Marketing Management.  27 (2010)  1-2 - p. 143-164 , 2010
Link: https://doi.org/10.1080/..
 
?
4

Trust as a key factor in successful relationships between c..:

Casielles, Rodolfo Váquez ; Álvarez, Leticia Suárez ; Martín, Ana María Díaz
The Service Industries Journal.  25 (2005)  1 - p. 83-101 , 2005
Link: https://doi.org/10.1080/..
 
?
5

Antecedents of the difference in perceived risk between sto..:

González Mieres, Celina ; María Díaz Martín, Ana ; Trespalacios Gutiérrez, Juan Antonio
European Journal of Marketing.  40 (2006)  1/2 - p. 61-82 , 2006
Link: https://doi.org/10.1108/..
 
?
6

Influence of perceived risk on store brand proneness:

González Mieres, Celina ; María Díaz Martín, Ana ; Trespalacios Gutiérrez, Juan Antonio
International Journal of Retail & Distribution Management.  34 (2006)  10 - p. 761-772 , 2006
Link: https://doi.org/10.1108/..
 
?
7

The Post-COVID-19 Shopping Experience: Thoughts on the Role..:

, In: Marketing and Smart Technologies; Smart Innovation, Systems and Technologies,
Díaz-Martín, Ana María ; Quinones, Myriam ; Cruz-Roche, Ignacio - p. 55-67 , 2021
Link: https://doi.org/10.1007/..
 
?
8

The brand management system and service firm competitivenes:

Santos-Vijande, María Leticia ; del Río-Lanza, Ana Belén ; Suárez-Álvarez, Leticia.
Journal of Business Research.  66 (2013)  2 - p. 148-157 , 2013
Link: https://doi.org/10.1016/..
 
?
9

Effects of complaint management on loyalty versus probabili..:

, In: Advances in tourism destination marketing / ed. by Metin Kozak, Juergen Gnoth and Luisa Andreu
Suárez-Álvarez, Leticia ; Díaz-Martín, Ana Maria. (2010)  - p. 244-254
Copies: Zentrale; TB BHV; TB Wirtschaft;
 
?
10

Quality of Past Performance: Impact on Consumers' Responses..:

Vázquez-Casielles, Rodolfo ; del Río-Lanza, Ana Belén ; Díaz-Martín, Ana María
Marketing Letters.  18 (2007)  4 - p. 249-264 , 2007
Link: https://www.jstor.org/st..
 
?
11

Quality of past performance: Impact on consumers' responses..:

Vázquez-Casielles, Rodolfo ; del Río-Lanza, Ana Belén ; Díaz-Martín, Ana María
Marketing Letters.  18 (2007)  4 - p. 249-264 , 2007
Link: https://doi.org/10.1007/..
 
?
12

Pajaritos y pajarracos: personajes y símbolos de la cosmolo..:

Rivera Dorado, Miguel ; Asensio Ramos, Pilar ; Martín Díaz, Ana María
https://revistas.ucm.es/index.php/REAA/article/view/REAA0404110007A/23408.  , 2004
Link: https://revistas.ucm.es/..
 
?
13

Direct oral anticoagulants: An update:

Franco Moreno, Ana Isabel ; Martín Díaz, Rosa María ; García Navarro, María José
Medicina Clínica (English Edition).  151 (2018)  5 - p. 198-206 , 2018
Link: https://doi.org/10.1016/..
 
?
14

Retail technologies that enhance the customer experience: a..:

Quiñones García, Myriam ; Díaz Martín, Ana María ; Gómez Suárez, Mónica
Humanities and Social Sciences Communications.  , 2024
Link: http://hdl.handle.net/10..
 
?
15

Technology: a strategic imperative for successful retailers:

Quiñones García, Myriam ; Gómez Suárez, Mónica ; Cruz Roche, Ignacio.
International Journal of Retail & Distribution Management.  , 2023
Link: http://hdl.handle.net/10..
 
1-15