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Meuter, Matthew L.
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1

The influence and mitigation of bad apples on group dynamic..:

Chapman, Kenneth J. ; Meuter, Matthew L.
Journal of Education for Business.  98 (2023)  7 - p. 387-394 , 2023
Link: https://doi.org/10.1080/..
 
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2

UNTRUSTWORTHINESS IN STUDENT TEAMS: A CROSS-CULTURAL COMPAR..:

Shin, Sohyoun ; Meuter, Matthew L.
Marketing Education Review.  33 (2022)  4 - p. 285-302 , 2022
Link: https://doi.org/10.1080/..
 
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3

Getting Smart: Learning From Technology-Empowered Frontline..:

Marinova, Detelina ; de Ruyter, Ko ; Huang, Ming-Hui..
Journal of Service Research.  20 (2016)  1 - p. 29-42 , 2016
Link: https://doi.org/10.1177/..
 
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4

The Impact of Collaboration, Empowerment, and Choice: An Em..:

Aiken, K. Damon ; Heinze, Timothy C. ; Meuter, Matthew L..
Marketing Education Review.  27 (2016)  1 - p. 39-50 , 2016
Link: https://doi.org/10.1080/..
 
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5

Innovation Through Collaborative Course Development: Theory..:

Aiken, K. Damon ; Heinze, Timothy C. ; Meuter, Matthew L..
Marketing Education Review.  26 (2015)  1 - p. 57-62 , 2015
Link: https://doi.org/10.1080/..
 
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6

Electronic Word-of-Mouth Versus Interpersonal Word-of-Mouth..:

Meuter, Matthew L. ; McCabe, Deborah Brown ; Curran, James M.
Services Marketing Quarterly.  34 (2013)  3 - p. 240-256 , 2013
Link: https://doi.org/10.1080/..
 
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7

A Student View of Technology in the Classroom: Does It Enha..:

McCabe, Deborah Brown ; Meuter, Matthew L.
Journal of Marketing Education.  33 (2011)  2 - p. 149-159 , 2011
Link: https://doi.org/10.1177/..
 
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8

Reducing Content Variance and Improving Student Learning Ou..:

Meuter, Matthew L. ; Chapman, Kenneth J. ; Toy, Daniel..
Journal of Marketing Education.  31 (2009)  2 - p. 109-119 , 2009
Link: https://doi.org/10.1177/..
 
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9

Are Student Groups Dysfunctional?: Perspectives From Both S..:

Chapman, Kenneth J. ; Meuter, Matthew L. ; Toy, Daniel.
Journal of Marketing Education.  32 (2009)  1 - p. 39-49 , 2009
Link: https://doi.org/10.1177/..
 
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10

The service recovery paradox: true but overrated?:

Michel, Stefan ; Meuter, Matthew L.
International Journal of Service Industry Management.  19 (2008)  4 - p. 441-457 , 2008
Link: https://doi.org/10.1108/..
 
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11

Encouraging Existing Customers to Switch to Self-Service Te..:

Curran, James M. ; Meuter, Matthew L.
Journal of Marketing Theory and Practice.  15 (2007)  4 - p. 283-298 , 2007
Link: https://www.jstor.org/st..
 
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12

Encouraging Existing Customers to Switch to Self-Service Te..:

Curran, James M. ; Meuter, Matthew L.
Journal of Marketing Theory and Practice.  15 (2007)  4 - p. 283-298 , 2007
Link: https://doi.org/10.2753/..
 
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13

Can't We Pick our Own Groups? The Influence of Group Select..:

Chapman, Kenneth J. ; Meuter, Matthew ; Toy, Dan.
Journal of Management Education.  30 (2006)  4 - p. 557-569 , 2006
Link: https://doi.org/10.1177/..
 
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14

Choosing among Alternative Service Delivery Modes: An Inves..:

Meuter, Matthew L. ; Bitner, Mary Jo ; Ostrom, Amy L..
Journal of Marketing.  69 (2005)  2 - p. 61-83 , 2005
Link: https://doi.org/10.1509/..
 
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15

Self‐service technology adoption: comparing three technolog..:

Curran, James M. ; Meuter, Matthew L.
Journal of Services Marketing.  19 (2005)  2 - p. 103-113 , 2005
Link: https://doi.org/10.1108/..
 
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