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Min, Kyeong Sam
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1

Listen to their heart: Why does active listening enhance cu..:

Min, Kyeong Sam ; Jung, Jae Min ; Ryu, Kisang
International Journal of Hospitality Management.  96 (2021)  - p. 102956 , 2021
Link: https://doi.org/10.1016/..
 
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2

Timing of apology after service failure: the moderating rol..:

Min, Kyeong Sam ; Jung, Jae Min ; Ryu, Kisang...
Marketing Letters.  31 (2020)  2/3 - p. 217-230 , 2020
Link: https://www.jstor.org/st..
 
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3

Timing of apology after service failure: the moderating rol..:

Min, Kyeong Sam ; Jung, Jae Min ; Ryu, Kisang...
Marketing Letters.  31 (2020)  2-3 - p. 217-230 , 2020
Link: https://doi.org/10.1007/..
 
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4

I heard it through the grapevine: managing and engaging cus..:

Kemp, Elyria ; Porter, McDowell ; Fuller, Nicole R..
Journal of Marketing Theory and Practice.  28 (2020)  3 - p. 256-271 , 2020
Link: https://doi.org/10.1080/..
 
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5

Selling Hope: The Role of Affect-Laden Health Care Advertis..:

Kemp, Elyria ; Min, Kyeong Sam ; Joint, Elizabeth
Journal of Marketing Theory and Practice.  23 (2015)  4 - p. 434-454 , 2015
Link: https://doi.org/10.1080/..
 
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6

SELLING HOPE: THE ROLE OF AFFECT-LADEN HEALTH CARE ADVERTIS..:

Kemp, Elyria ; Min, Kyeong Sam ; Joint, Elizabeth
Journal of Marketing Theory and Practice.  23 (2015)  4 - p. 434-454 , 2015
Link: https://www.jstor.org/st..
 
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7

Reviewers are not perfect but could they try harder?:

Min, Kyeong Sam
Journal of Business Research.  67 (2014)  9 - p. 1967-1970 , 2014
Link: https://doi.org/10.1016/..
 
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8

Does telic/paratelic user mode matter on the effectiveness ..:

Jung, Jae Min ; Hui, Hang Chu ("Michel") ; Min, Kyeong Sam.
Journal of Business Research.  67 (2014)  6 - p. 1303-1309 , 2014
Link: https://doi.org/10.1016/..
 
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9

Designing advertising campaigns for destinations with mixed..:

Min, Kyeong Sam ; Martin, Drew ; Jung, Jae Min
Journal of Business Research.  66 (2013)  6 - p. 759-764 , 2013
Link: https://doi.org/10.1016/..
 
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10

The Impact of Health-Care Service Guarantees on Consumer De..:

Kennett-Hensel, Pamela A. ; Min, Kyeong Sam ; Totten, Jeff W.
Health Marketing Quarterly.  29 (2012)  2 - p. 146-162 , 2012
Link: https://doi.org/10.1080/..
 
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11

When Is Difficult Planning Good Planning? The Effects of Sc..:

Min, Kyeong Sam ; Arkes, Hal R.
Journal of Applied Social Psychology.  42 (2012)  11 - p. 2701-2729 , 2012
Link: https://doi.org/10.1111/..
 
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12

The games people play: How the entertainment value of onlin..:

Jung, Jae Min ; Min, Kyeong Sam ; Kellaris, James J.
Psychology & Marketing.  28 (2011)  7 - p. 661-681 , 2011
Link: https://doi.org/10.1002/..
 
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13

Sociodemographic, perceived and objective need indicators o..:

Elhai, Jon D. ; Voorhees, Summer ; Ford, Julian D...
Psychiatry Research.  165 (2009)  1-2 - p. 145-153 , 2009
Link: https://doi.org/10.1016/..
 
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14

Altering Experienced Utility: The Impact of Story Writing a..:

West, Patricia M. ; Huber, Joel ; Min, Kyeong Sam.
Journal of Consumer Research.  31 (2004)  3 - p. 623-630 , 2004
Link: https://www.jstor.org/st..
 
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15

Altering Experienced Utility: The Impact of Story Writing a..:

West, Patricia M. ; Huber, Joel ; Min, Kyeong Sam
Journal of Consumer Research.  31 (2004)  3 - p. 623-630 , 2004
Link: https://doi.org/10.1086/..
 
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