Mohd Kassim, Norizan
189  results:
Search for persons X
?
5

Customer retention measurement in the UAE banking sector:

Mohd Kassim, Norizan ; Souiden, Nizar
Journal of Financial Services Marketing.  11 (2007)  3 - p. 217-228 , 2007
 
?
10

Non-academic service quality: Comparative analysis of stude..:

Sharif, Khurram ; Kassim, Norizan Mohd
Journal of marketing for higher education.  22 (2012)  1 - p. 35-54 , 2012
 
?
11

Identifying the Determinants of Customer Retention in a Dev..:

, In: Successful Customer Relationship Management Programs and Technologies,
 
?
12

Identifying the Determinants of Customer Retention in a Dev..:

, In: Customer-Oriented Global Supply Chains,
Kassim, Norizan Mohd - p. 160-174 , 2012
 
?
13

Non-academic service quality: comparative analysis of stude..:

Sharif, Khurram ; Kassim, Norizan Mohd
Journal of Marketing for Higher Education.  22 (2012)  1 - p. 35-54 , 2012
 
?
14

Service Quality: Gaps in the College of Business:

Kassim, Norizan Mohd ; Zain, Mohamed
Services Marketing Quarterly.  31 (2010)  2 - p. 235-252 , 2010
 
?
15

Telecommunication Industry in Malaysia: Demographics Effect..:

Kassim, Norizan Mohd
Asia Pacific Business Review.  12 (2006)  4 - p. 437-463 , 2006
 
1-15