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Plurkowski, Luke
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1

Collaborative Human-Machine Interaction in Mobile Phone Sup..:

, In: Intelligent Human Systems Integration; Advances in Intelligent Systems and Computing,
Dent, Kyle ; Plurkowski, Luke ; Maxwell, John - p. 557-563 , 2017
Link: https://doi.org/10.1007/..
 
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2

How can I help you today? : the knowledge work of call c..:

, In: Proceedings of the 12th Participatory Design Conference: Exploratory Papers, Workshop Descriptions, Industry Cases - Volume 2,
Szymanski, Peggy ; Plurkowski, Luke ; Swenton-Wall, Patricia. - p. 137-140 , 2012
Link: https://dl.acm.org/doi/1..
 
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3

The Implications of Interactional "Repair" for Human-Robot ..:

, In: Proceedings of the 2011 IEEE/WIC/ACM International Conferences on Web Intelligence and Intelligent Agent Technology - Volume 03,
Plurkowski, Luke ; Chu, Maurice ; Vinkhuyzen, Erik - p. 61-65 , 2011
Link: https://dl.acm.org/doi/1..
 
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4

Where's the "party" in "multi-party"? : analyzing the st..:

, In: Proceedings of the 2006 20th anniversary conference on Computer supported cooperative work,
Aoki, Paul M. ; Szymanski, Margaret H. ; Plurkowski, Luke... - p. 393-402 , 2006
Link: https://dl.acm.org/doi/1..
 
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5

How can I help you today?: the knowledge work of call cente..:

Szymanski, Peggy ; Plurkowski, Luke ; Swenton-Wall, Patricia.
https://rossy.ruc.dk/index.php/pdc/article/view/2099.  , 2012
Link: https://rossy.ruc.dk/ind..
 
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6

Where's the "Party" in "Multi-Party"? Analyzing the Structu..:

Aoki, Paul M ; Szymanski, Margaret H ; Plurkowski, Luke...
http://arxiv.org/abs/cs/0608083.  , 2006
Link: http://arxiv.org/abs/cs/..
 
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