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Schepers, Jeroen
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1

Unleash the power of the installed base: Identifying cross-..:

van der Borgh, Michel ; Nijssen, Edwin J. ; Schepers, Jeroen J.L.
Industrial Marketing Management.  108 (2023)  - p. 122-133 , 2023
Link: https://doi.org/10.1016/..
 
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2

Is It as Bad as It Looks? Judgments of Quantitative Scores ..:

Lembregts, Christophe ; Schepers, Jeroen ; Keyser, Arne De
Journal of Marketing Research.  , 2023
Link: https://doi.org/10.1177/..
 
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3

The innovative work behavior of external technology experts..:

Schepers, Jeroen ; de Vries, Jelle ; Raassens, Néomie.
Journal of Product Innovation Management.  39 (2022)  6 - p. 797-823 , 2022
Link: https://doi.org/10.1111/..
 
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4

How Smart Should a Service Robot Be?:

Schepers, Jeroen ; Belanche, Daniel ; Casaló, Luis V..
Journal of Service Research.  25 (2022)  4 - p. 565-582 , 2022
Link: https://doi.org/10.1177/..
 
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5

The role of the service manager's perceived career success ..:

de Jong, Ad ; Schepers, Jeroen J.L. ; Lages, Cristiana R..
Journal of Business Research.  134 (2021)  - p. 601-617 , 2021
Link: https://doi.org/10.1016/..
 
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6

Examining the effects of robots' physical appearance, warmt..:

Belanche, Daniel ; Casaló, Luis V. ; Schepers, Jeroen.
Psychology & Marketing.  38 (2021)  12 - p. 2357-2376 , 2021
Link: https://doi.org/10.1002/..
 
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7

What Gets Measured Gets Done: Can Self-Tracking Technologie..:

Wittkowski, Kristina ; Klein, Jan F. ; Falk, Tomas...
Journal of Service Research.  23 (2020)  3 - p. 281-298 , 2020
Link: https://doi.org/10.1177/..
 
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8

Robots or frontline employees? Exploring customers' attribu..:

Belanche, Daniel ; Casaló, Luis V. ; Flavián, Carlos.
Journal of Service Management.  31 (2020)  2 - p. 267-289 , 2020
Link: https://doi.org/10.1108/..
 
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9

A Meta-Analysis of Frontline Employees' Role Behavior and t..:

Schepers, Jeroen J. L. ; van der Borgh, Michel
Journal of Service Research.  23 (2020)  3 - p. 255-280 , 2020
Link: https://doi.org/10.1177/..
 
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10

Service robot implementation: a theoretical framework and r..:

Belanche, Daniel ; Casaló, Luis V. ; Flavián, Carlos.
The Service Industries Journal.  40 (2019)  3-4 - p. 203-225 , 2019
Link: https://doi.org/10.1080/..
 
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11

Exploring the Motivational and Behavioral Foundations of Ex..:

Schepers, Jeroen ; de Vries, Jelle ; van Weele, Arjan.
Journal of Product Innovation Management.  36 (2019)  4 - p. 467-489 , 2019
Link: https://doi.org/10.1111/..
 
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12

Brand advocacy in the frontline: how does it affect custome..:

Schepers, Jeroen ; Nijssen, Edwin J.
Journal of Service Management.  29 (2018)  2 - p. 230-252 , 2018
Link: https://doi.org/10.1108/..
 
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13

Are conservative approaches to new product selling a blessi..:

van der Borgh, Michel ; Schepers, Jeroen
Journal of the Academy of Marketing Science.  46 (2017)  5 - p. 857-878 , 2017
Link: https://doi.org/10.1007/..
 
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14

Innovation in the frontline: Exploring the relationship bet..:

Schepers, Jeroen J.L. ; Nijssen, Edwin J. ; van der Heijden, Gielis A.H.
International Journal of Research in Marketing.  33 (2016)  4 - p. 797-817 , 2016
Link: https://doi.org/10.1016/..
 
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15

How mobile payment influences the overall store price image:

Falk, Tomas ; Kunz, Werner H. ; Schepers, Jeroen J.L..
Journal of Business Research.  69 (2016)  7 - p. 2417-2423 , 2016
Link: https://doi.org/10.1016/..
 
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