Schlesinger, Leonard A.
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4

Putting the service-profit chain to work:

, In: Harvard business review
Jones, Thomas O. ; Loveman, Gary W. ; Schlesinger, Leonard A.... (2008)  7/8 - p. 118-129
Copies:  Zentrale:Magazin Zs fb 9476; Zentrale: fc 7933
 
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5

"Hardwiring" an organization's service performance:

Schlesinger, Leonard A.
Managing Service Quality: An International Journal.  13 (2003)  1 - p. 6-9 , 2003
 
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Clinical presentation, management and outcomes of Staph aur..:

Yahav, Dafna ; Schlesinger, Agata ; Shaked, Hila...
Aging Clinical and Experimental Research.  29 (2016)  2 - p. 127-133 , 2016
 
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