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Künstliche Intelligenz im Dienstleistungsmanagement; Forum Dienstleistungsmanagement ,
7
Similarity between Human Beings and Chatbots – The Effect o..:
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HCI in Business, Government and Organizations; Lecture Notes in Computer Science ,
12
Captivating Product Experiences: How Virtual Reality Create..:
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Enlightened Marketing in Challenging Times; Developments in Marketing Science: Proceedings of the Academy of Marketing Science ,
14