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Yusof, Zawiyah Mohammad
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1

CRM Adoption Models and Frameworks:

, In: Critical Factors for Adoption of Customer Relationship Management; SpringerBriefs in Business,
Salah, Omar Hasan ; Yusof, Zawiyah Mohammad ; Mohamed, Hazura. - p. 29-62 , 2023
Link: https://doi.org/10.1007/..
 
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2

Understanding Customer Relationship Management:

, In: Critical Factors for Adoption of Customer Relationship Management; SpringerBriefs in Business,
Salah, Omar Hasan ; Yusof, Zawiyah Mohammad ; Mohamed, Hazura. - p. 1-10 , 2023
Link: https://doi.org/10.1007/..
 
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3

CRM Adoption Theories:

, In: Critical Factors for Adoption of Customer Relationship Management; SpringerBriefs in Business,
Salah, Omar Hasan ; Yusof, Zawiyah Mohammad ; Mohamed, Hazura. - p. 11-27 , 2023
Link: https://doi.org/10.1007/..
 
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4

Critical Factors for CRM Adoption: A Case Study at SMEs in ..:

, In: Critical Factors for Adoption of Customer Relationship Management; SpringerBriefs in Business,
Salah, Omar Hasan ; Yusof, Zawiyah Mohammad ; Mohamed, Hazura. - p. 63-108 , 2023
Link: https://doi.org/10.1007/..
 
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5

Model Verification:

, In: Critical Factors for Adoption of Customer Relationship Management; SpringerBriefs in Business,
Salah, Omar Hasan ; Yusof, Zawiyah Mohammad ; Mohamed, Hazura. - p. 109-119 , 2023
Link: https://doi.org/10.1007/..
 
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6

Critical Factors for Adoption of Customer Relationship Mana.. 

SpringerBriefs in Business
Salah, Omar Hasan ; Yusof, Zawiyah Mohammad ; Mohamed, Hazura. - 1st ed. 2023 . , 2023
Link: https://doi.org/10.1007/..
 
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7

Correction: The determinant factors for the adoption of CRM..:

Salah, Omar Hasan ; Yusof, Zawiyah Mohammad ; Mohamed, Hazura
PLOS ONE.  16 (2021)  10 - p. e0259344 , 2021
Link: https://doi.org/10.1371/..
 
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8

The determinant factors for the adoption of CRM in the Pale..:

Salah, Omar Hasan ; Yusof, Zawiyah Mohammad ; Mohamed, Hazura.
PLOS ONE.  16 (2021)  3 - p. e0243355 , 2021
Link: https://doi.org/10.1371/..
 
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9

The Intention to Adopt Electronic Document and Records Mana..:

, In: 2019 International Conference on Electrical Engineering and Informatics (ICEEI),
Aziz, Azlina Ab ; Yusof, Zawiyah Mohammad ; Asma' Mokhtar, Umi. - p. 590-595 , 2019
Link: https://doi.org/10.1109/..
 
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10

Function-Based Classification:

, In: Records Classification: Concepts, Principles and Methods,
Mokhtar, Umi Asma' ; Yusof, Zawiyah Mohammad - p. 41-61 , 2017
Link: https://doi.org/10.1016/..
 
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11

General Overview of Classification:

, In: Records Classification: Concepts, Principles and Methods,
Mokhtar, Umi Asma' ; Yusof, Zawiyah Mohammad - p. 1-18 , 2017
Link: https://doi.org/10.1016/..
 
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12

What Is Classification?:

, In: Records Classification: Concepts, Principles and Methods,
Mokhtar, Umi Asma' ; Yusof, Zawiyah Mohammad - p. 19-40 , 2017
Link: https://doi.org/10.1016/..
 
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13

The Records Classification Functional Model:

, In: Records Classification: Concepts, Principles and Methods,
Mokhtar, Umi Asma' ; Yusof, Zawiyah Mohammad - p. 97-122 , 2017
Link: https://doi.org/10.1016/..
 
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14

Conclusion:

, In: Records Classification: Concepts, Principles and Methods,
Mokhtar, Umi Asma' ; Yusof, Zawiyah Mohammad - p. 123-130 , 2017
Link: https://doi.org/10.1016/..
 
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15

Records Management Models:

, In: Records Classification: Concepts, Principles and Methods,
Mokhtar, Umi Asma' ; Yusof, Zawiyah Mohammad - p. 63-96 , 2017
Link: https://doi.org/10.1016/..
 
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