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Natural disasters, Twitter, and stakeholder communication 

, In: Social media and crisis communication / edited by Lucinda Austin and Yan Jin
what we know and directions for future inquiry 
Lachlan, Kenneth A. ; Spence, Patric ; Lin, Xialing. (2018)  - p. 296-305
Exemplar:  TB Nautik 19/1.2 Soc 8 (2018); BB WiWi: 11a bwl 464 s/694