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1 Ergebnisse
1
Service included
, In:
Dienstleistung als Interaktion / Wolfgang Dunkel ... (Hrsg.)
technisch-organisatorische Rahmungen der Dienstleistungsint...
Kleemann, Frank
;
Matuschek, Ingo
;
Rieder, Kerstin
. (2004) - p. 133-158
Exemplar:
Zentrale:E02
a swl 042/166a
RT Journal Article T1 <Title>Service included</Title> : <SubTitle>technisch-organisatorische Rahmungen der Dienstleistungsinteraktion in Call Centern</SubTitle> UL https://suche.suub.uni-bremen.de/peid=B154907038&Exemplar=1&LAN=DE A1 Kleemann, Frank A1 Matuschek, Ingo A1 Rieder, Kerstin YR 2004 NO : graph. Darst. JF Dienstleistung als Interaktion / Wolfgang Dunkel ... (Hrsg.) SP 133 OP 158 LK http://katalog.suub.uni-bremen.de/DB=1/LNG=DU/CMD?ACT=SRCHA&IKT=8000&TRM=67193960* CN E02: a swl 042/166a SF ELIB - SuUB Bremen
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