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Marketing and reputation within professional service firms:

, In: The Oxford handbook of professional service firms / edited by Robert Hinings, Daniel Muzio, Joseph Broschak, and Laura Empson
Link: https://doi.org/10.1093/oxfordhb/9780199682393.013.14
Exemplar:  Zentrale:E02 a swl 042/123; BB WiWi: 11a swl 042/123a