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1 Ergebnisse
1
Die CRM-Scorecard - strategische Steuerung und Analyse kund..:
, In:
Customer Relationship Management im Handel / Dieter Ahlert ..., Hrsg.
Schwab, Wolfgang
;
Romann, Jan-Ole
. (2002) - p. 381-396
Exemplar:
TB BHV
: wir 235/29;
Zentrale:E02
a swl 918.3/782
RT Journal Article T1 <Title>Die CRM-Scorecard - strategische Steuerung und Analyse kundenorientierter Geschäftsprozesse</Title> UL https://suche.suub.uni-bremen.de/peid=B34958908&Exemplar=1&LAN=DE A1 Schwab, Wolfgang A1 Romann, Jan-Ole YR 2002 NO : graph. Darst JF Customer Relationship Management im Handel / Dieter Ahlert ..., Hrsg. SP 381 OP 396 LK http://katalog.suub.uni-bremen.de/DB=1/LNG=DU/CMD?ACT=SRCHA&IKT=8000&TRM=56437191* CN TB BHV: wir 235/29 CN E02: a swl 918.3/782 SF ELIB - SuUB Bremen
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