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The role of online buying experience as a competitive advan.. 

, In: The journal of business / The Graduate School of Business of the University of Chicago
evidence from third-party ratings for e-commerce firms 
Kotha, Suresh ; Rajgopal, Shivaram ; Venkatachalam, Mohan. (2004)  2,Suppl. - p. S109-133
Exemplar:  Zentrale:Magazin Zs fb 9493