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1 Ergebnisse
1
Zero-Migration
, In:
Handbuch Kundenbindungsmanagement / Manfred Bruhn ... (Hrsg.)
Dienstleister im Sog der Qualitätsrevolution
Reichheld, Frederick F.
;
Sasser, Earl W.
. (2003) - p. 147-161
Exemplar:
Zentrale:E02
a bwl 424 mb/164(4)
RT Journal Article T1 <Title>Zero-Migration</Title> : <SubTitle>Dienstleister im Sog der Qualitätsrevolution</SubTitle> UL https://suche.suub.uni-bremen.de/peid=B48534714&Exemplar=1&LAN=DE A1 Reichheld, Frederick F. A1 Sasser, Earl W. YR 2003 NO : graph. Darst JF Handbuch Kundenbindungsmanagement / Manfred Bruhn ... (Hrsg.) SP 147 OP 161 LK http://katalog.suub.uni-bremen.de/DB=1/LNG=DU/CMD?ACT=SRCHA&IKT=8000&TRM=57642949* CN E02: a bwl 424 mb/164(4) SF ELIB - SuUB Bremen
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