Merkliste 
 1 Ergebnisse 
 
1

A framework for electronic client relationship management i..:

, In: Interactive and multi-channel marketing / William J.@Hauser ... vol. eds
Dilts, Jeffrey C. ; Kahai, Paramjit S.. (2007)  - p. 159-174
Exemplar:  Zentrale:Magazin 03.h.0914