Merkliste 
 1 Ergebnisse 
 
1

Service quality in banks 

, In: Advances in banking technology and management / Vadlamani Ravi, [ed.]
what are the factors behind performance and customer satisf... 
Bellini, Carlo Gabriel Porto. (2008)  - p. 16-32
Exemplar:  BB WiWi: 11a swl 235/432