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1 Ergebnisse
1
Qualitätstreiber für telefonbasierte Self-Services
, In:
Kundenintegration / Manfred Bruhn; Bernd Stauss (Hrsg.)
theoretische und explorative Analyse zur Identifikation rel...
Bartsch, Silke
;
Fuchs, Sabine
;
Meyer, Anton
. (2009) - p. 525-553
Exemplar:
Zentrale:E02
a swl 042/851a;
Zentrale:E02
a swl 042/851
RT Journal Article T1 <Title>Qualitätstreiber für telefonbasierte Self-Services</Title> : <SubTitle>theoretische und explorative Analyse zur Identifikation relevanter Qualitätstreiber aus Kundenperspektive</SubTitle> UL https://suche.suub.uni-bremen.de/peid=B59290686&Exemplar=1&LAN=DE A1 Bartsch, Silke A1 Fuchs, Sabine A1 Meyer, Anton YR 2009 JF Kundenintegration / Manfred Bruhn; Bernd Stauss (Hrsg.) SP 525 OP 553 LK http://katalog.suub.uni-bremen.de/DB=1/LNG=DU/CMD?ACT=SRCHA&IKT=8000&TRM=92474095* CN E02: a swl 042/851a CN E02: a swl 042/851 SF ELIB - SuUB Bremen
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