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Investigating user resistance to information systems implem.. 

, In: Management information systems / Management Information Systems Research Center (MISRC) of the University of Minnesota Center (MISRC)
a status quo bias perspective 
Kim, Hee-woong ; Kankanhalli, Atreyi. (2009)  3 - p. 567-582
Exemplar:  Zentrale:Magazin Zs ff 1190