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1 Ergebnisse
1
Service- und Ereignisorientierung im Contact-Center
Entwicklung eines Referenzmodells zur Prozessautomatisierun Gabler Research
Jobst, Daniel
- 1. Aufl. . , 2010
Exemplar:
BB WiWi
: 11a bwl 107/098
RT Dissertation/Thesis T1 <Title>Service- und Ereignisorientierung im Contact-Center</Title> : <SubTitle>Entwicklung eines Referenzmodells zur Prozessautomatisierung</SubTitle> UL https://suche.suub.uni-bremen.de/peid=B62765573&Exemplar=1&LAN=DE A1 Jobst, Daniel NO 1. Aufl. PB Gabler PP Wiesbaden YR 2010 NO XVIII, 308 S. ; 21 cm : graph. Darst. T3 Gabler Research SN 9783834924872 LK http://katalog.suub.uni-bremen.de/DB=1/LNG=DU/CMD?ACT=SRCHA&IKT=8000&TRM=1184195293* CN BB WiWi: 11a bwl 107/098 SF ELIB - SuUB Bremen
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