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When disfluency signals competence 

, In: Journal of marketing research / American Marketing Association
the effect of processing difficulty on perceptions of servi... 
Thompson, Debora V. ; Ince, Elise Chandon. (2013)  2 - p. 228-240
Exemplar:  Zentrale: z bwl 419 jc/085; Zentrale:Magazin Zs fb 4085