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1 Ergebnisse
1
What unhappy customers want:
, In:
MIT sloan management review / publ. quarterly by the Massachussetts Institute of Technology at the MIT Sloan School of Management
Grainer, Marc
;
Noble, Charles H.
;
Broetzmann, Scott M.
.. (2013/14) 3 - p. 31-35
Exemplar:
Zentrale:E02
z bwl 037/294;
Zentrale:Magazin Zs
fc 7294
RT Journal Article T1 <Title>What unhappy customers want</Title> UL https://suche.suub.uni-bremen.de/peid=B78602655&Exemplar=1&LAN=DE A1 Grainer, Marc A1 Noble, Charles H. A1 Broetzmann, Scott M. A1 Bitner, Mary Jo YR 2014 NO : Ill. JF MIT sloan management review / publ. quarterly by the Massachussetts Institute of Technology at the MIT Sloan School of Management VO 55 IS 3 SP 31 OP 35 LK http://katalog.suub.uni-bremen.de/DB=1/LNG=DU/CMD?ACT=SRCHA&IKT=8000&TRM=47781401* CN E02: z bwl 037/294 CN Magazin Zs: fc 7294 SF ELIB - SuUB Bremen
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