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Overbooking research in the lodging industry 

, In: Management science in hospitality and tourism / edited by Muzaffer Uysal, Zvi Schwarz, Ercan Sirakaya-Turk
from origins in airlines to what lies ahead 
Krawczyk, Matthew ; Webb, Timothy ; Schwartz, Zvi.. (2017)  - p. 251-267
Exemplar:  Zentrale:E02 a ver 954/606