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Customer acquisition and retention spending 

, In: Journal of marketing research / American Marketing Association
an analytical model and empirical investigation in wireless... 
Min, Sungwook ; Zhang, Xubing ; Kim, Namwoon.. (2016)  5 - p. 728-744
Exemplar:  Zentrale: z bwl 419 jc/085; Zentrale:Magazin Zs fb 4085