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Distrust and trust in B2C e-commerce : do they differ?:

, In: Proceedings of the 8th international conference on Electronic commerce: The new e-commerce: innovations for conquering current barriers, obstacles and limitations to conducting successful business on the internet,
McKnight, D. Harrison ; Choudhury, Vivek - p. 482-491 , 2006
Link: https://dl.acm.org/doi/10.1145/1151454.1151527