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Using a process graph to improve system-user knowledge shar..:

, In: Proceedings of the 2007 symposium on Computer human interaction for the management of information technology,
Babaian, Tamara ; Lucas, Wendy ; Topi, Heikki - p. 9-es , 2007
Link: https://dl.acm.org/doi/10.1145/1234772.1234797