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1 Ergebnisse
1
A simulation based scheduling model for call centers with u..:
, In:
Proceedings of the 40th Conference on Winter Simulation
,
Robbins, Thomas R.
;
Harrison, Terry P.
- p. 2884-2890 , 2008
Link:
https://dl.acm.org/doi/10.5555/1516744.1517249
RT T1
Proceedings of the 40th Conference on Winter Simulation
: T1
A simulation based scheduling model for call centers with uncertain arrival rates
UL https://suche.suub.uni-bremen.de/peid=acm-1517249&Exemplar=1&LAN=DE A1 Robbins, Thomas R. A1 Harrison, Terry P. PB Winter Simulation Conference YR 2008 K1 Applied computing K1 Enterprise computing K1 Business process management SP 2884 OP 2890 LK http://dx.doi.org/https://dl.acm.org/doi/10.5555/1516744.1517249 DO https://dl.acm.org/doi/10.5555/1516744.1517249 SF ELIB - SuUB Bremen
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