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A model for decision support in business-driven IT service ..:
, In:
Proceedings of the International Conference on Management of Emergent Digital EcoSystems
,
Queiroz, Magno
;
Moura, Antão
;
Sauvé, Jacques
.. - p. 274-281 , 2009
Link:
https://dl.acm.org/doi/10.1145/1643823.1643874
RT T1 <cTitle>Proceedings of the International Conference on Management of Emergent Digital EcoSystems</cTitle>: T1 <Title>A model for decision support in business-driven IT service portfolio management using SLA-dependent criteria and under uncertainty</Title> UL https://suche.suub.uni-bremen.de/peid=acm-1643874&Exemplar=1&LAN=DE A1 Queiroz, Magno A1 Moura, Antão A1 Sauvé, Jacques A1 Bartolini, Claudio A1 Hickey, Marianne PB ACM YR 2009 K1 IT service portfolio management K1 balanced scorecard K1 information technology infrastructure library (ITIL) K1 interval arithmetic K1 probability distribution K1 Information systems K1 Information systems applications SP 274 OP 281 LK http://dx.doi.org/https://dl.acm.org/doi/10.1145/1643823.1643874 DO https://dl.acm.org/doi/10.1145/1643823.1643874 SF ELIB - SuUB Bremen
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