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Bridging the business-IT divide using BPM: challenges and o..:

, In: Proceedings of the 2009 Conference of the Center for Advanced Studies on Collaborative Research,
AbdelRazik, Mohamed ; Wong, Janette ; Czarnecki, Krzysztof. - p. 327 ff. , 2009
Link: https://dl.acm.org/doi/10.1145/1723028.1723086