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Avaaj Otalo : a field study of an interactive voice foru..:

, In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems,
Patel, Neil ; Chittamuru, Deepti ; Jain, Anupam.. - p. 733-742 , 2010
Link: https://dl.acm.org/doi/10.1145/1753326.1753434