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Business process reengineering (abstract) : roles for in..:

, In: Proceedings of the 1994 computer personnel research conference on Reinventing IS : managing information technology in changing organizations: managing information technology in changing organizations,
Bashein, Barbara J. ; Markus, M. Lynne ; Riley, Patricia - p. 308 ff. , 1994
Link: https://dl.acm.org/doi/10.1145/186281.186488