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1 Ergebnisse
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Evaluating the fit of the Erlang A model in high traffic ca..:
, In:
Proceedings of the 2016 Winter Simulation Conference
,
Robbins, Thomas R.
- p. 1790-1801 , 2016
Link:
https://dl.acm.org/doi/10.5555/3042094.3042320
RT T1 <cTitle>Proceedings of the 2016 Winter Simulation Conference</cTitle>: T1 <Title>Evaluating the fit of the Erlang A model in high traffic call centers</Title> UL https://suche.suub.uni-bremen.de/peid=acm-3042320&Exemplar=1&LAN=DE A1 Robbins, Thomas R. PB IEEE Press YR 2016 K1 Applied computing K1 Enterprise computing K1 Business process management SP 1790 OP 1801 LK http://dx.doi.org/https://dl.acm.org/doi/10.5555/3042094.3042320 DO https://dl.acm.org/doi/10.5555/3042094.3042320 SF ELIB - SuUB Bremen
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