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A Study on Service Quality, Customer Satisfaction, and Cust..:

, In: Proceedings of the 2nd International Conference on E-Society, E-Education and E-Technology,
Yang, Kai-Fu ; Chiang, Yu-Ching ; Lin, Yi-Shen - p. 88-93 , 2018
Link: https://dl.acm.org/doi/10.1145/3268808.3268819