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Research on the Service Quality, Customer Satisfaction, Cus..:

, In: Proceedings of the 2019 3rd International Conference on E-Society, E-Education and E-Technology,
Yang, Kai-Fu ; Yang, Hao-Wei ; Chen, Yi-Ying. - p. 32-37 , 2019
Link: https://dl.acm.org/doi/10.1145/3355966.3355990