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Efficient customer incident triage via linking with system ..:

, In: Proceedings of the 28th ACM Joint Meeting on European Software Engineering Conference and Symposium on the Foundations of Software Engineering,

Gu, Jiazhen ; Wen, Jiaqi ; Wang, Zijian... - p. 1296-1307 , 2020

Link: https://dl.acm.org/doi/10.1145/3368089.3417061

RT 
T1 <cTitle>Proceedings of the 28th ACM Joint Meeting on European Software Engineering Conference and Symposium on the Foundations of Software Engineering</cTitle>: T1 <Title>Efficient customer incident triage via linking with system incidents</Title>

UL https://suche.suub.uni-bremen.de/peid=acm-3417061&Exemplar=1&LAN=DE
				
A1 Gu, Jiazhen
A1 Wen, Jiaqi
A1 Wang, Zijian
A1 Zhao, Pu
A1 Luo, Chuan
A1 Kang, Yu
A1 Zhou, Yangfan
A1 Yang, Li
A1 Sun, Jeffrey
A1 Xu, Zhangwei
A1 Qiao, Bo
A1 Li, Liqun
A1 Lin, Qingwei
A1 Zhang, Dongmei
PB ACM
YR 2020
K1 Cloud Service Systems
K1 Customer Issue Triage
K1 Transfer Learning
K1 Computer systems organization
K1 Architectures
K1 Distributed architectures
K1 Cloud computing
K1 Software and its engineering
K1 Software creation and management
K1 Software post-development issues
K1 Maintaining software
SP 1296
OP 1307
LK http://dx.doi.org/https://dl.acm.org/doi/10.1145/3368089.3417061
DO https://dl.acm.org/doi/10.1145/3368089.3417061
SF ELIB - SuUB Bremen

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