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1 Ergebnisse
1
Customers Loyalty in Malaysian Retail Bank Sector from the ..:
Tang Kin Leong
;
Aik Nai Chiek
;
Tan Pei Meng
.
https://www.publishing.globalcsrc.org/ojs/index.php/jbsee/article/view/2605. , 2023
Link:
https://doi.org/10.26710/jbsee.v9i3.2605
RT Journal T1 <Title>Customers Loyalty in Malaysian Retail Bank Sector from the Perspective of Equity Theory and Expectation-Confirmation Model: A PLS-SEM and NCA Approach</Title> UL https://suche.suub.uni-bremen.de/peid=base-ftdoajarticles:oai:doaj.org_article:1a404ad0726a4e1781b7bcd97ec6ed63&Exemplar=1&LAN=DE A1 Tang Kin Leong A1 Aik Nai Chiek A1 Tan Pei Meng A1 Tan Kok Eng PB CSRC Publishing YR 2023 K1 Customer loyalty K1 Customer satisfaction K1 Customer knowledge management K1 Confirmation K1 Service quality K1 Business K1 HF5001-6182 JF https://www.publishing.globalcsrc.org/ojs/index.php/jbsee/article/view/2605 LK http://dx.doi.org/https://doi.org/10.26710/jbsee.v9i3.2605 DO https://doi.org/10.26710/jbsee.v9i3.2605 SF ELIB - SuUB Bremen
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