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1 Ergebnisse
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Effect of Service Recovery towards Customer Satisfaction in..:
Mohd Farid Mohamad Yazid
;
Mohd Fikri Ishak
;
Che Rosmawati Che Mat
..
https://jitm.ut.ac.ir/article_83113_cdda26abca0764a8af284d80ef01a993.pdf. , 2021
Link:
https://doi.org/10.22059/jitm.2021.83113
RT Journal T1
Effect of Service Recovery towards Customer Satisfaction in Banking Industry
UL https://suche.suub.uni-bremen.de/peid=base-ftdoajarticles:oai:doaj.org_article:31d39bef741f45b69e507420f6edc493&Exemplar=1&LAN=DE A1 Mohd Farid Mohamad Yazid A1 Mohd Fikri Ishak A1 Che Rosmawati Che Mat A1 Aeshah Mohd Ali A1 Zulkifli Saidun PB University of Tehran YR 2021 K1 purchase intentions K1 relationship quality K1 service recovery satisfaction K1 banking industry K1 Information resources (General) K1 ZA3040-5185 JF https://jitm.ut.ac.ir/article_83113_cdda26abca0764a8af284d80ef01a993.pdf LK http://dx.doi.org/https://doi.org/10.22059/jitm.2021.83113 DO https://doi.org/10.22059/jitm.2021.83113 SF ELIB - SuUB Bremen
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