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1 Ergebnisse
1
Investigating Key Antecedents of Customer Satisfaction in B..:
Kumar, Vikas
;
Kumari, Archana
;
Ruan, Ximing
..
info:eu-repo/semantics/altIdentifier/doi/10.1007/978-3-662-45526-5_30. , 2014
Link:
https://hal.inria.fr/hal-01342163
RT Journal T1
Investigating Key Antecedents of Customer Satisfaction in B2B Information Service Firms
UL https://suche.suub.uni-bremen.de/peid=base-ftifiphal:oai:HAL:hal-01342163v1&Exemplar=1&LAN=DE A1 Kumar, Vikas A1 Kumari, Archana A1 Ruan, Ximing A1 Garza-Reyes, Jose A1 Akkaranggoon, Supalak PB HAL CCSD; Springer YR 2014 K1 Information Services K1 FSQ K1 TSQ K1 Corporate Image K1 Customer Satisfaction K1 B2B K1 Service Management e-business K1 e-government K1 [INFO]Computer Science [cs] K1 [INFO.INFO-NI]Computer Science [cs]/Networking and Internet Architecture [cs.NI] JF info:eu-repo/semantics/altIdentifier/doi/10.1007/978-3-662-45526-5_30 LK http://dx.doi.org/https://hal.inria.fr/hal-01342163 DO https://hal.inria.fr/hal-01342163 SF ELIB - SuUB Bremen
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