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Modeling service quality of banking kiosks: Empirical resea..:
Nguyễn Hồng Quân
;
Nguyễn Quỳnh Hương
;
Trần Phương Thảo
..
https://jst-ud.vn/jst-ud/article/view/8272/5781. , 2023
Link:
https://jst-ud.vn/jst-ud/article/view/8272
RT Journal T1 <Title>Modeling service quality of banking kiosks: Empirical research on commercial banks in Hanoi ; Mô hình hóa chất lượng dịch vụ ki-ốt ngân hàng: Nghiên cứu thực nghiệm về các ngân hàng thương mại trên địa bàn Hà Nội</Title> UL https://suche.suub.uni-bremen.de/peid=base-ftjudjst:oai:https:__jst-ud.vn:article_8272&Exemplar=1&LAN=DE A1 Nguyễn Hồng Quân A1 Nguyễn Quỳnh Hương A1 Trần Phương Thảo A1 Trịnh Ngọc Linh A1 Nguyễn Quỳnh Trang PB The University of Danang YR 2023 K1 service quality K1 self-service technology K1 customer perceived value K1 banking kiosk K1 customer satisfaction K1 chất lượng dịch vụ K1 công nghệ tự phục vụ K1 giá trị cảm nhận K1 ki-ốt ngân hàng K1 sự hài lòng của khách hàng JF https://jst-ud.vn/jst-ud/article/view/8272/5781 LK http://dx.doi.org/https://jst-ud.vn/jst-ud/article/view/8272 DO https://jst-ud.vn/jst-ud/article/view/8272 SF ELIB - SuUB Bremen
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