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1 Ergebnisse
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Behaviors also Trickle Back: An Assessment of Customer Dysf..:
Asif Nawaz
;
Beenish Tariq
;
Sarfraz Ahmed Dakhan
...
Psychology of Sustainability and Sustainable Development. , 2020
Link:
https://doi.org/10.3390/su12208427
RT Journal T1
Behaviors also Trickle Back: An Assessment of Customer Dysfunctional Behavior on Employees and Customers
UL https://suche.suub.uni-bremen.de/peid=base-ftmdpi:oai:mdpi.com:_2071-1050_12_20_8427_&Exemplar=1&LAN=DE A1 Asif Nawaz A1 Beenish Tariq A1 Sarfraz Ahmed Dakhan A1 Antonio Ariza-Montes A1 Niaz Ahmed Bhutto A1 Heesup Han PB Multidisciplinary Digital Publishing Institute YR 2020 K1 customer verbal aggression K1 burnout K1 deviant work behavior K1 service recovery K1 trickle effect JF Psychology of Sustainability and Sustainable Development LK http://dx.doi.org/https://doi.org/10.3390/su12208427 DO https://doi.org/10.3390/su12208427 SF ELIB - SuUB Bremen
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