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1 Ergebnisse
1
Exploiting Service Design in Service Quality: Escorting the..:
Tsen-Yao Chang
;
Yu-Chieh Chiu
Systems Design. , 2023
Link:
https://doi.org/10.3390/systems11040206
RT Journal T1
Exploiting Service Design in Service Quality: Escorting the Customer's Experiential Value in the Journey of a Star-Rated Hotel
UL https://suche.suub.uni-bremen.de/peid=base-ftmdpi:oai:mdpi.com:_2079-8954_11_4_206_&Exemplar=1&LAN=DE A1 Tsen-Yao Chang A1 Yu-Chieh Chiu PB Multidisciplinary Digital Publishing Institute YR 2023 K1 experiential economy K1 service design K1 consumer journey map K1 Kano analysis JF Systems Design LK http://dx.doi.org/https://doi.org/10.3390/systems11040206 DO https://doi.org/10.3390/systems11040206 SF ELIB - SuUB Bremen
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