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1 Ergebnisse
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The impact of service robots on customer satisfaction onlin..:
Borghi M
;
Mariani M. M
;
Vega R. P
.
info:eu-repo/semantics/altIdentifier/wos/WOS:001066111300001. , 2023
Link:
https://hdl.handle.net/11585/952498
RT Journal T1 <Title>The impact of service robots on customer satisfaction online ratings: The moderating effects of rapport and contextual review factors</Title> UL https://suche.suub.uni-bremen.de/peid=base-ftunibolognairis:oai:cris.unibo.it:11585_952498&Exemplar=1&LAN=DE A1 Borghi M A1 Mariani M. M A1 Vega R. P A1 Wirtz J YR 2023 K1 customer satisfaction K1 eWOM K1 mobile K1 online review K1 rapport K1 service robot JF info:eu-repo/semantics/altIdentifier/wos/WOS:001066111300001 LK http://dx.doi.org/https://hdl.handle.net/11585/952498 DO https://hdl.handle.net/11585/952498 SF ELIB - SuUB Bremen
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