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Adoption of CRM technology in multichannel environment : a ..:
Tiago, Flávio Borges
;
Tiago, Maria Teresa
Tiago, Flávio G.; Tiago, Maria T. (2013). Adoption of CRM technology in multichannel environment: a review (2000-2013), "Working Paper Series", nº 4/13, 22 pp. Ponta Delgada: Universidade dos Açores, CEEAplA-A.. , 2013
Link:
http://hdl.handle.net/10400.3/5074
RT Journal T1
Adoption of CRM technology in multichannel environment : a review (2000-2013)
UL https://suche.suub.uni-bremen.de/peid=base-ftunivacores:oai:repositorio.uac.pt:10400.3_5074&Exemplar=1&LAN=DE A1 Tiago, Flávio Borges A1 Tiago, Maria Teresa PB Universidade dos Açores YR 2013 K1 Customer Relationship Management K1 Marketing JF Tiago, Flávio G.; Tiago, Maria T. (2013). Adoption of CRM technology in multichannel environment: a review (2000-2013), "Working Paper Series", nº 4/13, 22 pp. Ponta Delgada: Universidade dos Açores, CEEAplA-A. LK http://hdl.handle.net/10400.3/5074 DO http://hdl.handle.net/10400.3/5074 SF ELIB - SuUB Bremen
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