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1 Ergebnisse
1
Betydelsen av mellanmänskliga möten online : En studie om B..:
Holm, Olivia
;
Blom, Ebba
http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-23983. , 2020
Link:
http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-23983
RT Journal T1
Betydelsen av mellanmänskliga möten online : En studie om B2C-interaktioner mellan kunder och kundservicepersonal ; The importance of interpersonal encounters online : A study of B2C interactions between customers and customer service representatives
UL https://suche.suub.uni-bremen.de/peid=base-ftunivborasdiva:oai:DiVA.org:hb-23983&Exemplar=1&LAN=DE A1 Holm, Olivia A1 Blom, Ebba PB Högskolan i Borås, Akademin för textil, teknik och ekonomi YR 2020 K1 Relationships K1 service-dominant logic K1 value creation K1 interaction K1 social exchange K1 social resource theory K1 particular resources K1 concrete resources K1 Relationer K1 service-dominerande logik K1 värdeskapande K1 interaktion K1 socialt utbyte K1 social resursteori K1 partikulära resurser K1 konkreta resurser K1 Business Administration K1 Företagsekonomi JF http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-23983 LK http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-23983 DO http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-23983 SF ELIB - SuUB Bremen
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