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1 Ergebnisse
1
Higher education service quality, student satisfaction and ..:
Teeroovengadum, Viraiyan
;
Nunkoo, Robin
;
Grönroos, Christian
..
10.1108/QAE-01-2019-0003. , 2019
Link:
http://hdl.handle.net/10227/267392
RT Journal T1
Higher education service quality, student satisfaction and loyalty : Validating the HESQUAL scale and testing an improved structural model
UL https://suche.suub.uni-bremen.de/peid=base-ftunivhelsihelda:oai:helda.helsinki.fi:10227_267392&Exemplar=1&LAN=DE A1 Teeroovengadum, Viraiyan A1 Nunkoo, Robin A1 Grönroos, Christian A1 Kamalanabhan, T.J A1 Keshwar Seebaluck, Ashley PB Emerald YR 2019 K1 512 Business and Management K1 Loyalty K1 Perceived value K1 Service quality K1 Satisfaction K1 Image K1 Higher education K1 KOTA2019 K1 PREM2019_12 K1 0 - Not open access K1 1 - Self archived K1 https://helda.helsinki.fi/dhanken/handle/10227/267392 K1 1- Minst en av författarna har en utländsk affiliation K1 1- Publicerad utomlands K1 0- Ingen affiliation med ett företag K1 AoS: Competition economics and service strategy - Service and customer-oriented management JF 10.1108/QAE-01-2019-0003 LK http://hdl.handle.net/10227/267392 DO http://hdl.handle.net/10227/267392 SF ELIB - SuUB Bremen
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