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1 Ergebnisse
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Reclamações de clientes como fonte de inovações a partir de..:
Tesser, Daniel Poletto
;
dos Santos, Simone Nasser
;
dos Reis, Dálcio Roberto
.
https://revistas.ufpr.br/relainep/article/view/30182/22498. , 2013
Link:
https://revistas.ufpr.br/relainep/article/view/30182
RT Journal T1
Reclamações de clientes como fonte de inovações a partir de uma Base de Help Desk utilizando Data Mining - Um exemplo de aplicação
UL https://suche.suub.uni-bremen.de/peid=base-ftunivparanaojs:oai:revistas.ufpr.br:article_30182&Exemplar=1&LAN=DE A1 Tesser, Daniel Poletto A1 dos Santos, Simone Nasser A1 dos Reis, Dálcio Roberto A1 de Oliveira Júnior, Libório PB Universidade Federal do Paraná YR 2013 K1 Gestão da Inovação e do Conhecimento organizacional K1 Mineração de dados K1 Perfil de Clientes K1 Help Desk JF https://revistas.ufpr.br/relainep/article/view/30182/22498 LK http://dx.doi.org/https://revistas.ufpr.br/relainep/article/view/30182 DO https://revistas.ufpr.br/relainep/article/view/30182 SF ELIB - SuUB Bremen
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