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Calidad de servicio en la banca: ¿conocen los directivos lo..:
Rosa Díaz, Isabel María
IX Jornadas Hispano-Lusas de gestión científica. (1999), pp. 27-37.. , 2021
Link:
https://idus.us.es/handle//11441/109963
RT Journal T1 <Title>Calidad de servicio en la banca: ¿conocen los directivos lo que desean sus clientes?</Title> UL https://suche.suub.uni-bremen.de/peid=base-ftunivsevillair:oai:idus.us.es:11441_109963&Exemplar=1&LAN=DE A1 Rosa Díaz, Isabel María YR 2021 K1 banca K1 directores de oficinas K1 calidad de servicio K1 expectativas K1 banking K1 managers K1 service quality K1 expectations JF IX Jornadas Hispano-Lusas de gestión científica. (1999), pp. 27-37. LK http://dx.doi.org/https://idus.us.es/handle//11441/109963 DO https://idus.us.es/handle//11441/109963 SF ELIB - SuUB Bremen
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